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Last Updated: Dec 20, 2017
I’ve seen just about everything over the years:
- Guitars that have never been cleaned.
- Guitars that have had the same (usually rusty) strings on them since they were first purchased.
- Guitars damaged because their owner took them hiking or camping with no more protection than a gig bag.
- Guitars abandoned to the closet and never played again, simply because “a string broke.”
I could go on, but you get the picture.
It’s all helped me realize something: total beginners sometimes have unrealistic expectations of what a guitar can or should be able to do. If you’re a new, first-time guitar owner, or perhaps very close to becoming one, let’s set some realistic expectations for what this amazing instrument can and can’t do.
Expecting a guitar to make you play faster
In guitar marketing, it’s pretty common to see a guitar’s neck described as “fast.” It’s usually paired with the term “slim” and given some kind of creative spin to paint a picture of your hand flying effortlessly over the fretboard as your friends marvel at your virtuosity. Just listen to this masterful marketing prose for the Ibanez RG652AHM:
Incredibly Fast Super Wizard HP Neck
The Ibanez Wizard necks are thin, built-for-speed creations that enable effortless playability and comfort. You’ll execute lightning-fast runs, arpeggios, and hammer-ons with ease.
Holy crap! Take my money and sign me up!
How fast you play is determined primarily by how much you specifically practice playing fast. The thickness or shape of the guitar neck might have some effect on your top speed, but it’s very very small. There have been plenty of “fast” guitar players who played guitars with necks that could be described as anywhere from average thickness to “fat.” For example, the necks on the Ibanez Joe Satriani signature guitars are NOT thin at all. Instead, Joe prefers thicker “vintage” neck dimensions, rather than Ibanez’s typical thin Wizard necks.
At the end of the day, choose a certain neck shape because it’s comfortable for you, not because you think it’ll make you play faster.
Expecting a guitar to make you play better
The disclaimer here is similar to the one about a guitar’s ability to make you play faster. No guitar should ever be expected to make you a better player. There’s really only one thing that’ll make you better: playing guitar regularly. There’s no body shape, neck shape, frets, pickups, bridge, etc. that’ll make you better.
Don’t fall into the trap of buying guitar after guitar in search of the the “perfect axe” that you think will make you a better player. That can turn into a very expensive (and unfulfilling) pursuit. Buy a certain guitar because it feels good to you, makes the sounds you want, and inspires you to play/practice. Do that, and you’ll be naturally inspired to pick it up and spend more time playing. This, in turn, will naturally help you become a better guitarist.
A guitar can’t make you play better, but it just may allow you to progress beyond a certain plateau. There’s a subtle distinction there. If you’ve been playing one of those really cheap starter guitars, upgrading to a higher quality guitar can indeed help you continue to progress beyond a certain point. However, you’ve still got to put in the work.
Expecting a guitar to make you attractive, popular, etc.
Oh man. This one’s tricky because when/if it IS a factor in buying a guitar, it’s often subconscious. We’re rarely aware of it (or willing to admit it to ourselves).
Nothing wrong with choosing a certain guitar because it looks cool and fits a certain image you want to portray. However, you should NEVER start playing guitar to gain friends, romance, or become famous. If you’re feeling socially isolated or lonely, there are other issues you need to address first. Relying on an inanimate object like a guitar may result in superficial relationships rather than deep bonds. In other words, you don’t want people drawn to you just because you’re a guitarist. You want people in your life because they’re genuinely drawn to you as a human being–because they actually like you.
Expecting a guitar to make you rich
If you’re only wanting to get rich, don’t learn to play the guitar, learn to play the stock market. You’ll have better odds. In fact, if your biggest goal in life is to be rich, there are plenty of other things you can do or learn that’ll give you a better chance than learning to play a musical instrument.
Playing guitar for the purpose of getting rich is a terrible plan, and a road to disappointment. I’m elated for all the artists throughout history who’ve seen great financial success as a result of their talent. However, I’m sure most of those artists would tell you that getting rich was never their primary reason for learning the instrument.
Expecting a certain guitar to inspire you to play/practice more
Before I dig into this one I just want to say: it’s absolutely fine if your guitar just happens to be one that inspires and motivates you to play more. Nothing wrong with that at all.
However, we guitarists can fall into the trap of constantly buying new guitars to remedy a lack of motivation to play/practice. Sure, getting a shiny new (or even used) guitar can be a quick shot-in-the-arm to boost your motivation, but it’s often temporary. Once that “new guitar smell” wears off, you’re right back to where you were before. Then what are you gonna do, buy yet another guitar? Maybe a new pedal? New amp? Before you know it, you’ve spent thousands of dollars on dozens of guitars, pedals, and other gear yet you’re still not playing very much.
If you’re having trouble with your motivation to play/practice, I give some suggestions in this article–things that I personally do to battle procrastination or feelings of drudgery when it comes to guitar practice.
Expecting a guitar’s strings to never buzz
Expecting a guitar to be completely free of string buzz (or fret buzz, if you like) is a bit unrealistic. Even if you have perfect fretwork and a perfect setup (neither of which is very likely), there are a number of factors, which I write about in this blog post, that can cause at least some string buzz, including:
- Gauge of strings
- Brand of strings
- How hard you pick or strum
- Fretboard radius
- Environmental conditions
- Sloppy fretting technique
A more realistic expectation is for a guitar that is mostly buzz free most of the time. Your guitar should always be buzz free when playing with an excessively light touch (lighter than you’d normally play). It should be mostly buzz free when playing normally. However, if you hit a note or strum really hard, expect buzz. That’s normal. It’s also normal if you decide on-the-fly to tune a string (or all of the strings) down to an alternate tuning.
If you have a guitar that is set up exactly how you like it and it’s 100% buzz free all the time, you’re in a very very small percentile of guitar owners.
Expecting a guitar’s strings to last forever
Based on some of the guitars I’ve seen over the years, it’s obvious that some people out there honestly believe guitar strings last forever and never need to be changed.
Your strings need to be changed regularly, regardless of whether they break or not. If they’re visibly dirty or rusty then it’s definitely time for a fresh set. However, even if they still look and feel fine and/or you don’t play very much, it’s still a good idea to change them at least once a year.
For the rest of you who play more regularly, how often you change strings depends on how much you play. I play for about 1 hour a day, 5-6 days per week, indoors in my studio (not live), and I change my guitar strings every 3-4 months. On the other hand, I’ve met a few guitarists who change their strings as much as 2-3 times per week. These are usually the pro musicians who are playing regular live gigs each week.
If you want your strings to last longer, at least give them a quick wipe with a soft, dry cloth after you’ve finished playing. You might also squeeze a bit more life out of them by occasionally using a string cleaner like GHS Fast Fret or Music Nomad String Fuel.
However, they still won’t last forever.
Expecting a guitar to never get scratched or damaged
While it’s natural to want to take care of your guitar (and you should always at least try), it’s probably going to get dinged or scratched at some point. Unless, of course, you’re a collector of expensive or rare guitars, in which case you’re probably storing your guitars in a proper guitar display case and rarely, if ever, playing them.
On the other hand, guitarists who regularly play live or otherwise tend to travel a lot with their guitars are a bit more at-peace with the fact that guitars get banged up, and lovingly refer to it as “road rash”, “mojo”, “character”, etc.
The rest of us, who only play at home, are the ones who tend to be the most bothered by dings and dents–especially if the guitar is brand new or in otherwise pristine condition. We feel like the guitar should be safe within the confines of our home. However, your home is full of hazards and potential for damage. In the “safety” of your home, guitars can be damaged by…
- Placing it on or taking it off of a guitar stand or wall hanger
- Putting it in or taking it out of a guitar case
- Leaning it against a desk, wall, couch, etc.
- Accidentally sticking it into a ceiling fan
- Knocking it against hard furniture or walls
The point is: do your best to take care of your guitar, but in the end value it not for how pretty it is but for the sounds (and joy) it produces. Barring major damage, guitars can take quite a beating and look awful without any effect on their sound or playability.
Expecting a guitar to never need cleaning
Believe it or not, your guitar needs to be cleaned once in awhile. Your body’s sweat and oils, over time, can build up and gradually break down the finish.
You don’t need to go nuts, and you don’t need to constantly use cleaners and polishes on the guitar. For routine maintenance, grab yourself a pack of microfiber cloths. Then, simply give the guitar a quick wipedown with the dry cloth after you play. You really only need to wipe the areas that have come into contact with your skin and sweat, including the strings. If any areas have stubborn gunk or dirt, you can simply fog the area with your hot breath before wiping. If that still doesn’t do the trick, slightly dampen the microfiber cloth with a little bottled water. You only want the cloth slightly damp, not soaking wet.
Important: there’s a difference between cleaning and polishing. Don’t polish a dirty guitar, or you risk scratching it. First remove all dirt and dust using the simple method I just described, and only then should you proceed to use a guitar polish or wax. For polishing, I love Music Nomad’s Guitar One. However, even though it says it’s a “cleaner” I only use it as a polish–after I’ve cleaned a guitar.
Expecting a guitar to go everywhere you go
Let’s face it: full-sized guitars can be a pain to take certain places. For example, I hate flying with my guitar. First, there’s the ritual of preparing and packing the guitar–just in case they force me to gate check it at the last minute. Then, there’s the challenge of maneuvering that damn guitar case between people, chairs, and luggage… and then trying to negotiate a place for it inside the cabin, etc. Ugh!
I finally got fed up with it all and bought a compact electric travel guitar for such trips. Best decision I ever made. But I digress…
Flying isn’t the only situation where guitars present a challenge. Let’s talk for a minute about taking your guitar into the rugged outdoors. I’m primarily talking about camping trips, hiking, beaches, etc. An outdoors-y friend of mine used to take her beloved (and expensive) Martin D-28 with her on hiking and camping trips nearly every weekend. After just a few months, the soundboard developed an unrepairable crack that also rendered the guitar unplayable.
Guitars aren’t indestructible. Since they’re made largely of wood and glue they’re sensitive to temperature and humidity extremes, and must be kept dry. The sad fact is that they simply can’t always go everywhere you go… not without risk of damage.
If you want a rugged guitar that you can take into the mountains, consider a carbon fiber acoustic guitar like those made by Composite Acoustics (shown above), RainSong, or Journey Instruments. They’re pricey, but sound fantastic and are impervious to temperature, humidity, and you can pour water directly on (and into) them without damage. Yep, you can even play ’em in the rain.
Expecting a guitar to always be in tune
On more than one occasion, I’ve had a beginner tell me that their guitar has a “serious problem” because it won’t stay in tune. When I dig deeper (or inspect the guitar, if this is an in-person visit), I discover that the guitar doesn’t actually have a problem. The problem is that the owner had completely unrealistic expectations such as “the guitar would only need tuning every few years.” Yes, I’ve heard this exact phrase, and others like it.
Expecting your guitar to stay perfectly in tune all the time isn’t realistic. Now, there are legitimate (but usually minor) issues that can cause a guitar to go out of tune more often than it should. However, it’s not uncommon to have to slightly retune your guitar to correct pitch each time you set down to play (assuming you play once a day). If you do a lot of string bending or use a tremolo, you may have to tune more often than that.
If you buy a guitar, one of the first things you’d better learn is how to tune it. Don’t make a habit of playing an out-of-tune guitar, because this could have a detrimental effect on your ear training which, in turn, can make it harder for you to learn songs, identify pitches, etc.
Expecting a guitar to never cost money to maintain
Basic guitar maintenance doesn’t cost much, but it does cost something. You can’t expect a guitar to last if you don’t do some basic maintenance from time to time. At the very least, your guitar is going to need new strings a few times per year, as well as some basic cleaning.
Over the longer term, parts naturally wear out, rust, break, or get so dirty they have to be cleaned or completely replaced. Don’t be surprised if, a few years into ownership, you start to hear crackling sounds from your volume and tone knobs, or from the pickup selector switch. It’s not the end of the world; it’s just one of those things that happens, and these things sometimes cost a little money to fix.
If you play your guitar a lot, in 5-10 years you may need a “fret job.” This is a moderately expensive procedure where a guitar tech re-levels and re-crowns the frets to remove unevenness and restore them to their proper shape. In 20 – 30 years you may need a total refret–a more expensive procedure where all the frets are removed and replaced with brand new ones. Don’t worry, refrets are rarely necessary, and many guitars make it their entire lives without needing one.
Expecting a guitar to do everything you want
I’d like to wrap up by saying that it’s unrealistic to expect one guitar to do everything you want, or for one guitar to be perfect for every style of music you might want to play. While there are indeed some guitars out there that are extremely versatile, don’t expect one guitar to be great for everything from Classical fingerstyle to Country to Progressive Metal. If you find that guitar, please let me and everyone else know what it is.
You’ll probably be perfectly happy with one guitar for many years, but don’t be surprised if your eye begins to wander a bit as you progress along your learning journey. Your musical tastes may evolve and as you gain skill you may want to try other styles or get dramatically different sounds (acoustic vs. electric, for example). This is perfectly natural, and why so many of us own multiple guitars. I have 5 guitars and 1 bass (and 1 more on the way), but all are different and accommodate slightly different playing styles or produce slightly different tones.
At least, that’s my excuse 😀
When you started playing, did you have any unrealistic expectations of your guitar? If so, I’d love to hear them, so please let me know in the “Leave a Reply” section down below.
One thing that really burns me up is seeing negative reviews left for guitars ordered online–for things that aren’t actually problems or, in some cases, are completely normal.
When putting together my recent post on really great beginner electric guitars, I read a lot of negative guitar reviews on Amazon that were totally unfounded.
That’s when a realization hit me: many people (especially beginners) have absolutely no idea what to expect of a guitar ordered online. No surprise, really, but the problem is that they’re leaving bad reviews on good guitars that usually only need some basic adjustments after the rigors of shipping.
Buying Guitars Online: The Reality
In a perfect world, a guitar that you order online would arrive at your doorstep perfectly setup, in-tune and ready-to-play. The strings would be brand new and stretched properly, neck relief would be just right, string height would be reasonable, and the guitar would be free of any excessive fret buzz.
Unfortunately, we do not live in a perfect world.
The harsh reality is that guitars ordered online rarely arrive perfectly setup. If you’re extremely lucky, the guitar will simply be a bit out of tune when it arrives. However, it’s far more likely that it’ll be out-of-tune, the strings may be uncomfortably high, or so low that they’re buzzing against the frets. If it’s an electric with a floating tremolo, I can almost guarantee the tremolo won’t be balanced properly. You may even have a few loose screws here and there.
What You’ll Learn
If you’re planning to buy a guitar online–especially if you’re a beginner or otherwise know very little about guitars–here’s what I hope to teach you with this article:
- To better judge negative guitar reviews on the guitar you’re interested in ordering. Recognize which negative ratings are legit complaints, and which ones are just silly and can be ignored (and why).
- To have realistic expectations of a guitar that’s been shipped to you. You usually need to budget an extra $40 – $60 to have a guitar set up properly after it arrives.
- To prevent YOU from leaving an unnecessarily bad review on a guitar you ordered online, thereby dissuading others from purchasing a perfectly good guitar.
Online Guitar Reviews: Real Examples
Using real Amazon reviews, let’s look at 6 examples of negative guitar reviews. I’ll post a screenshot of the review, and then provide my verdict (whether it’s bogus and should be ignored, or legit and should be taken seriously). I’ll also explain why I’ve decided whether it’s bogus or legit.
My Response: Bogus!
String buzz–or fret buzz–is rarely a genuine defect in a guitar ordered online. It can often be fixed (or minimized) with a few simple tweaks, if you know what you’re doing. If you don’t know what you’re doing, you’ll have to take it to someone for a basic setup which will run you $40 – $60.
Even IF the guitar was setup prior to shipping (which they rarely are) the rigors of shipping, moving to a different climate, etc. can knock things out-of-whack. Giving a guitar a 1-star rating for having string buzz right off the truck is a shame, because it probably isn’t the guitar’s fault. Most guitars need a full setup regardless of whether they’ve been ordered online or bought off the wall at a guitar store.
Oh, and in case you didn’t already know: some string buzz is normal, depending on a combination of factors such as how hard you hit the string, string gauge, string brand, string height, and more.
You can ignore a negative review like this one.
My Response: Bogus!
Ugh! Here we go again. Of course you had to take it to a local shop for a setup. As I said above, a guitar that’s been through the rigors of shipping will usually need to be setup properly to sound and play its best. The real tragedy here is that this reviewer didn’t elaborate and tell us how the guitar played after the setup. Did it play beautifully and turn out to be a good guitar after all? Or, was it unfixable–thereby warranting this sad, 1-star review being here forever?
Since we’ll never know, you can ignore this negative review.
My Response: Bogus!
A 1-star review because the high E string broke? Are you kidding me? This is an unfortunate example of what happens when someone who knows absolutely nothing about guitars leaves an online review. Strings break. Heck, they sometimes break when they’re brand new and being installed for the first time. It’s maddening, but welcome to the life of a guitarist.
And don’t even get me started with the comment about how the guitar “… sounds very bad.” The reviewer obviously knows nothing about guitars, but apparently they’re able to objectively rate its tonal quality. Oh, and I’m sure her husband’s playing ability had nothing to do with the guitar sounding bad.
Ignore reviews like this one when deciding whether to buy a guitar online.
My Response: Legit!
Not only are these legit complaints, I would’ve given this guitar an even lower rating and sent it back. There’s no good excuse for a guitar to arrive with a poor paint job and flat, uncrowned frets. Frets should never be left flat on top–that’s just lazy, negligent fretwork. It’s also possible this is actually a used guitar, and a previous owner tried to do their own “fret job.”
It’s one thing for a new guitar to need a basic setup, but you shouldn’t have to pay hundreds of dollars for expensive fretwork just to get the guitar playable. Take advantage of Amazon’s generous return policy and send that sucker back to the seller in exchange for another one–one that only needs a basic setup.
Since this is a legit complaint, carefully scrutinize other reviews left on this guitar and see if it seems to be a common theme.
My Response: Legit!
A bridge coming unglued on a brand new guitar is unacceptable, and deserving of a negative review. Oh sure, there are other factors that can cause this, such as rough shipping or improper humidity in your home. However, in a brand new guitar it’s often the result of negligence (or bad quality assurance) during manufacturing. A bridge that’s properly glued-and-dried should be able to withstand being jostled around during shipping as well as some normal weather changes. A bridge coming unglued should only happen with extreme abuse, extreme old-age, or long-term exposure to weather extremes.
If you see a review about the bridge coming unglued, look carefully to see if others have experienced the same thing. If not, and the guitar also has a good number of positive reviews, you may be safe to proceed with buying that model. Obviously, if you see others with the same issue, perhaps it’s a guitar you should pass up.
My Response: Kinda Legit
Okay, this is just disgusting… assuming there’s actually blood on that low E string (I’m skeptical). However, I’m calling this one only “kinda legit” because this is a case where it’s actually the seller that deserves the 1-star review, not the guitar. Cosmetic issues like nicks, dents, and stains are all good reasons to send the guitar back to the seller, but they’re not an indication of a low quality guitar. These are the result of careless handling, not actual manufacturing or functional defects. This reviewer obviously received a guitar that was used (and abused).
In this case, I wouldn’t necessarily avoid the guitar, I’d avoid the seller. See if you can find this model being sold by someone else with a better track record. Oh, and don’t forget: leave a negative review on the seller, not the guitar.
Bad Guitar vs. Bad Seller vs. Bad Shipper
So, the big distinction I want you to be able to make when buying a guitar online is the difference between a bad guitar and a bad seller. Also, let’s not forget the shipping company’s responsibility in all this. I mean, have you seen what they do to packages?
It’s not unusual for a guitar shipped across the country, sometimes to a completely different climate, to need some basic adjustments upon arrival. Then, after it has acclimated for awhile, it may need adjustments again. Welcome to the joys of owning a musical instrument made mostly of wood and glue. So, if your new mail-ordered guitar has some string buzz, action that’s too high, or won’t seem to stay in tune, it’s not necessarily defective, and doesn’t necessarily deserve a negative online review.
Sure, it would be great if your new axe was ready to rock right out of the box, but that’s extremely rare. It does happen, but it’s the exception rather than the rule.
Let me explain why.
Setting Realistic Expectations
I don’t love it, and I’m not defending it, but as I’ve said throughout this article you’re usually going to need to budget an extra $40 – $60 to have a guitar that you’ve ordered online setup properly. Unless, of course, you know someone who’ll do it for free.
If you’re ordering the guitar as a gift for a friend or loved one, don’t let them be the one to take the guitar out of the box for the very first time. I’ve read too many online reviews where the reviewer bought the guitar as a gift, and the recipient was the one who discovered that the guitar buzzed, wouldn’t stay in tune, etc. This can be an embarrassing situation for you, the gift-giver.
Instead, order the guitar at least a month in advance and have it inspected and setup prior to giving it as a gift. If it’s one of those “starter packs,” just have them repack the guitar after they’ve completed the setup. Your recipient will never know it was opened, and they’ll unbox a guitar that’s in-tune (or pretty close) and ready to rock.
But wait, aren’t guitars set up properly at the factory?
When a mass produced guitar comes off the assembly line it’ll get a very quick quality inspection and maybe some basic adjustments to get it “in the ballpark” of playability before it’s shipped to a retailer (music stores, online retailers, etc). This is done by a final QA (Quality Assurance) person, and each person can have dozens and dozens of guitars lined up and waiting for them every morning. So, out of necessity, this is not a thorough, detailed setup. It’s fast and furious.
Now, this varies by manufacturer, of course. Some of the more reputable manufacturers give each guitar more attention before they’re sent to retailers, and some high-end and all custom builders do indeed give every guitar an in-depth QA inspection and precision setup before they’re shipped.
However, if you’re ordering a cheap mass-produced guitar, you can rest assured that the factory probably spent no more than 5 – 10 minutes giving it a couple basic adjustments, if any at all.
Okay, but what about the retailer? Don’t THEY set it up before shipping it to me?
Don’t count on it, but again, it depends. Some places are better about this than others, but most of the big online retailers move so many guitars that they simply don’t have the manpower to give every guitar they sell a good setup before it goes out to you.
But then, there’s shipping
Even if the seller did give your guitar a thorough setup before shipping it to you, well, there’s everything that can happen to it during shipping. Getting jostled around and thrown is one thing. However, let’s not forget about climate changes. If you live in a dramatically different climate than where the guitar is coming from, it’s probably going to need some adjustment after it arrives–even if you let it acclimate for 1-2 days before opening the case (which I recommend).
If you’re planning to buy a guitar online, I hope you now have a better sense of how to judge the negative reviews you see. Some are downright bogus, and should be ignored. This is especially true on Amazon, which naturally has a bigger audience of shoppers who have little-to-no knowledge of guitars.
Lastly, when your guitar arrives, I hope you now have a better sense of what to expect–what’s normal and just needs a little TLC–and what’s truly a fault of the guitar (in which case, you should send it back and leave a negative review). Also, if it’s not truly the gutiar’s fault, be sure you leave your negative review for the SELLER and either don’t leave a review on the guitar itself or, if you do, thoroughly explain that it was the seller (or shipper’s) fault, and not the guitar itself.
Have you ever ordered a guitar online? If so, I’d love to hear how it went. Let me know in the comments section down below.
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Last 6 Blog Posts
- Acoustic Travel Guitars Reviewed July 16, 2018
- A Guitarist’s Guide to Guitar Pedalboard Building and Signal Management July 2, 2018
- Can I Use Nylon Guitar Strings on my Steel String Acoustic? June 13, 2018
- Xvive U2 Review – Wireless Guitar System March 26, 2018
- VOX amPlug 2 Lead Review March 16, 2018
- Tips for Finding the Best Jazz Guitars February 26, 2018
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